We talk with Protenus CEO, Robert Lord, about the danger of complacency in an easy-access interoperable world.
Like all things in life, there are good days, and bad; rainy days and silver linings. With healthcare, the drivers that we have been pushing as we motor down the cloud based highway have lead many to believe that patient record accessibility and interoperability is healthcare’s lone nirvana, its Holy Grail. In the same way that we all focus on paperless hospitals, we assume that, well, total access is a Good Thing.
And we would be wrong. Not that “interoperability” itself is a bad thing – but in a modern and real world, we need to be equally aware of the value of our patient data, and how vulnerable it is to both external and internal threats to patient data.
Because – if we consider that we would never make our Credit Card PIN available to anybody or that we would stand naked to probably only five people on the world; then our Doctor would certainly be one of them. Our personal patient medical record is private, and Hospitals have a duty of care to keep it so. This is not easy, and Hospitals need to take action.
Protenus is rising as one of the stars of HIMSS 2017. Protenus’ founders, Nick Culbertson and Robert Lord, met in medical school, but previously had careers in intelligence and finance , respectively. They now apply their backgrounds in these fields to the protection of electronic health records.
Robert Lord, CEO of Protenus, told us, when we caught up with him – that this is a matter of trust between you and your hospital. You need to feel secure that your personal data will remain personal to you and not be stolen or hacked. Interestingly, Robert told us that the biggest threat to our data comes from inside, the internal hacking of patient data.
Protenus has developed a platform that monitors access to patient data from employees, affiliates and business associates and ensures that every access is appropriate. Through using machine learning and rich clinical context, their system is highly accurate, and vastly improves the efficiency of privacy teams.
Robert is due to speak on this issue, alongside the CMIO of Johns Hopkins, Dr. Peter Greene, at HIMSS itself. What he said to us is: “We see a continuing transformation in the market – we believe that 2017 will be the year of insider threat awareness. While the challenges of inappropriate access and privacy violations have consistently plagued health systems, awareness of this issue has hit an important inflection point, with leaders throughout healthcare technology ready to change the way that we ensure trust in healthcare.”
The Protenus solution is enterprise software-as-a-service that can protect EHRs, HIEs, payors, and any other institution that stores and accesses patient data.