We take a look at the latest IQPC Conference formula and ask – does it work for us?

The man opens the inner door as I and my two colleagues from Portugal – who I have never met before- enter from the outside courtyard.

He is dressed in a Polo shirt, and a bath towel. He has no trousers, and his hair is damp. He has some soft leather sneakers on.

“Are you lost?

Yes of course we are. It is a ten minute walk from the Putney Bridge tube station, past the security barrier and through the immaculate lawns of the Hurlingham Club, and the arboressence of pathways. We are trying to find the Conference.

“Then let me show you a shortcut”.

The man beckons us through, we enter a further courtyard, the man slides into a black 4×4 and we walk up the stone steps into a modern but eloquent glass atrium, which is indeed – where the Conference is.

The Hurlingham Club is as distant as it needs to be. This is no typical Conference mingling among the tourists who are checking out of whatever four star hotel they have found in the city. This is a venue for serious players. The 100 or so Delegates who have found their way here, a sort of crystal maze if you will – are all serious players. Large corporates do not send their key financial execs to this sort of Conference unless they can deliver, and can feel at home on this global stage fo financial business decision makers.

The Future of Finance Conference is three days long. It is a Management Conference, not a Tech event. Sure, the topics discussed inevitably contain technology, but this is no GDPR Roadshow. Life has already moved on. The focus is as much about corporate vision than AI and Robotics. Typically, the 40 minute sessions – and there are many and varied and you pick and choose the ones that work for you etc – focus on Transformation – how to bring your team with you, establishing a culture of improvement – and inevitably, something about Brexit. I could go on. And in between, people mingle and chat in the frequent coffee breaks. Everybody shares anecdotes and business cards.

I had long gone by that time. But it establishes a central truth, that the value in IQPC Conferences is as much in the informal networking amongst peers, as in the more formalised presentations.

My colleagues from Portugal are taking a quick cigarette outside the exit as I make my own way back to the exit. They give a cheerful wave – “see you in Lisbon?” It turns out we both used to work for the same company. The next IQPC Conference will be in Lisbon, and I have been invited.

Will I come?

You bet!!


We talk with the EHNAC Executive Director, Lee Barrett, and ask – why now their time has come.

You could say it’s not what you say – it’s how you say it. You could argue that everything about EHNAC is a contradiction, a misnomer.

The image of silver-haired Lee Barrett as he sits back in his university-like Office, gently guiding me into his world – where he has been active for more years than I have fingers and toes – belies the relevance of EHNAC in the current medical world stage.

And that’s the problem. Or to put it another way in marketing-speak – maybe it is the “opportunity”.

EHNAC is a nationwide accreditation process for healthcare players. Up to now, and since its origins in 1993 – its focus has been to give you and I a framework, if you will, a set of guidance, that says you have passed the test – whatever that may mean. You would be forgiven to think that this is akin to taking your driving licence; you get the magic certificate, the nod from the examiner and off you go.

And this approach misses the point. Because EHNAC have moved on. To understand its importance, is to recognise that in getting accredited for your internal and external processes – you are protecting your entire business against the risk of the unforeseen. By complying with industry standards, you are mitigating your exposure to malevolence or just pure chance of things going wrong. A tick in the box from EHNAC means that your processes are reasonable and acceptable.

It’s not like the Assessors at EHNAC don’t have the know how to guide you. The academic atmosphere of Lee’s office gives rise to years of practical experience, across some of the key issues of modern healthcare, which EHNAC imparts to its accredited organisations as part of the deal.

EHNAC is currently active across all of the USA – and mandated in New Jersey, Maryland, and Texas, Compliance with individual State legislation is not a quick process at a government level. But it can be an immediate step at the individual vendor level.

In the litigious world we live in, never has Risk Management become so important. Lee’s parting words to me were:

“We are agnostic; our years of experience has taught us how to deliver standards that give a meaningful structure for each of our varied accredited organisations. What they actually do – is not important. It is how they do it”.

Lee can be contacted at HIMSS in his meetings onsite.

HIMSS 2018 – What to Look Out For…

As usual, we are pleased to do our annual Advance Report on those Announcements that have caught our attention.

Best among many, are Dave Anderson, and Stephanie Fraser, – who have made respective polite efforts to reach out to us on behalf of their respective clients EHNAC, and  GDPR people Nextgate, and Moran Faibish and her very interesting Healthwatchtech company. But there are dozens of others, and here are just a few:

• Influence Health’s CEO, Rupen Patel and CHRISTUS Health’s VP of marketing, Preston Gee, will also be presenting on 3/7 @ 11:30 am in Palazzo B (ID: 140) – A New Era: The CMO’s Role at the Healthcare Consumerism Table. Both executives are available to address how the consumerization of healthcare is fundamentally changing the way healthcare organizations need to market themselves by creating Amazon-like experiences for patients, or risk losing market share.

• Greenway Health, which recently earned the highest KLAS rating for Ambulatory Revenue Cycle Management Services, Small Clinics, will be announcing its next phase of Project Polaris, a next-generation practice management and EHR platform that will combine the best attributes from all of the company’s market-driven solutions to help providers effectively leverage a value-based healthcare environment for greater success.

Peter Hesse, 10Pearls’ CSO, will be presenting Magnetic PX: Building Secure, Engaging Experience, and would be happy to chat about the importance of security in providing patient experiences. He can also discuss how healthcare companies will need to adjust to meet HIPPA requirements as they implement emerging technologies such as AI and ML.

Ghazanfar Ghori, 10Pearls’ CTO, will be attending the event and available to discuss the solutions that his team has developed for their healthcare clients, such as HIPAA-compliant telehealth solutions that deliver care to patients in rural areas, online communities that connect caregivers to resources, and voice enabled AI applications capable of detecting dementia.

You can also arrange a meeting with data management provider Commvault’s General Manager of Worldwide Healthcare Business, Ananth Balasubramanian while at the show.

Ananth is available during the conference and can discuss, but not limited to:
·         What HIT executives must know about GDPR ahead of May’s deadline, and how they can become compliant
·         What HIT executives must know about ransomware, and how they can protect their organization and patients from increasingly savvy hackers
·         What HIT executives should know if they are considering migrating data to the cloud, and how to most strategically plan this (multi-cloud vs. public vs. private)
·         How healthcare entities can prepare and future-proof amid looming uncertainty as the administration deliberates how to make changes to healthcare reforms
·         Amazon / JP Morgan and Berkshire Hathaway’s new healthcare behemoth, and what it could potentially mean for the broader industry
·         How Commvault’s customers, such as Prime Healthcare and Montgomery County Memorial Hospital (and their patients) are benefitting from stronger, more secure data protection, recovery, backup and management in the cloud and on-premises.

David Dimond, CTO, and Dan Trott, Healthcare Field Director, Dell EMC Healthcare and Life Sciences, will also be there:

David and Dan will be onsite to discuss:
• Embracing a Digital Future and a supporting study commissioned by Dell EMC with Vanson Bourne Research
• Electronic Medical Record (EMR) adoption
• Changes in the healthcare technology landscape and high-profile mergers
• Leveraging multi-cloud environments

Dell EMC executives will be available to host industry discussions, providing perspective on these themes and how they support digital transformation in an ever-changing healthcare field. Along with these discussions, Dell EMC will host a number of interactive technology experiences, social media activities and customer events.

Courtney Cohen writes to say that; AI and natural language processing is starting to make waves in the healthcare space and Health Fidelity, industry leaders in providing scalable risk adjustment solutions, is bringing the technology to providers to use in a way like never before, such as discovering chronic conditions.

Why not come to meet with the Health Fidelity company, to discuss the advances NLP is making, as well as their recent partnership with Mount Sinai.

And then there are nice and polite invites; Amy Dardinger writes; The past few years, interoperability and AI have been the biggest trending topics at HIMSS. Many organizations are starting to get their systems in order, collecting more data points every day. This makes it even more difficult to synthesize the information to make it accessible and meaningful for healthcare providers.

Would you be interested in speaking with Gary Palgon, VP Healthcare and Life Science Solutions at Liaison Technologies, at HIMSS about the complexities of data integration in healthcare?

We invite any of our Readers to makle direct contact with any of the above vendors.  We are simply passing on what they themselves are saying, without obligation or endorsement – They have taken their trouble to write to us.  But equally there are dozens more. We will be producing our annual Report of HIMSS, towards the end of March 2018, but please contact us if you are looking for any specific health tech, and we will be pleased to point you where possible in the right direction.



`Cebit 2018 and the Public Sector

If you work in the public sector, in particular local and regional government – here is why you need a quick day in Hannover this Spring.

We republish here the announcement just a few days ago, from Cebit Press Office – detailing their focus on German public authorities, and the need for Digital platforms.


Cebit is exhausting at best of times, but focussing on public need, is great if you are a vendor of Data Analysis and GDPR solutions;  and very helpful if you work in the public sector and wish to engage with like minds.


Top 5 Ways Your Smart Home Can Help You Protect the Elderly

IoT has its downsides, ( see our article about hacking earlier) – but  at a time when we are banging on about personalised and community healthcare, here like a ray of sunlight, comes some essential truth, by Rafi Zauer, Head of Marketing at appropriately, the Essence company.

The ‘sandwich generation’—adults who have to simultaneously take care of their aging parents and deal with other responsibilities like work and raising their own children– is a consequence of increasing life expectancy in developed countries, and the wish of the elderly to stay independent and continue to live in their own home.

This can be a very stressful situation, and for those who find themselves in this position, every bit of help is more than welcome. And technology may be able to assist. A modern smart home will become an invaluable tool to help you take care of your aging loved ones. How? Here are five tips:

1. Be alerted about deviations from their daily routine
By installing motion sensors in strategic places around the house, you will know at what time your parents get up, or if they opened the fridge to get something to eat. You will be able to follow their daily routine and detect if anything is amiss. For example, you will receive an alert if they stayed in bed, or in the bathroom, much longer than usual. That way, you will be able to check on them and make sure they are well, without interfering with their daily habits, respecting their privacy at all times.

2. Make sure they aren’t wandering out of the house
Thanks to a smart lock you will be notified every time they enter and leave the house. This is not about spying on their every move, but about making sure they are safe. This is especially useful for seniors who are becoming increasingly frail or infirm, as well as for those in the early stages of dementia, for whom it may be dangerous to leave the house on their own. Also, with a smart lock you can even lock and unlock the door for them. For example, if they tend to forget to lock the front door at night, you can set a rule to lock it automatically at a specific time every night.


3. Keep track of their medication schedule
By installing a magnetic door sensor on the medicine cabinet door, you will know if your senior parent remembered to take his daily pills. By consulting the activity log from your smartphone app, you will be able to check if the cabinet was opened and when. What’s more, thanks to smart rules you can get creative with the way you remind them to take their medicines! For example, you can set the smart light in the kitchen to turn a different color when it’s time for the night pills, and not to return to its original color until the sensor in the medicine cabinet detects the door opening.

4. Ensure they are safe with smart safety sensors
Smoke, CO2 and water detectors will add an extra safety measure which could even become a life-saver in certain situations. Suppose your elderly parent forgets to turn the stove off while cooking or heating food up, and something starts to burn. You will receive an immediate alert on your smartphone, allowing you to react on the spot and prevent any serious damage. Likewise, with a smart thermostat you’ll be able to make sure the house is never too hot or too cold. This is not only a matter of comfort and convenience, as seniors are very sensitive to temperature changes, so on cold winter days forgetting to turn on the heat could put their health at health .


5. Use cameras to keep them safe while ensuring their privacy
Although some people may find it intrusive to have a connected camera in their home, there is no doubt that it is a very useful tool to take care of seniors as it allows you to check in on them at real time. For example, you can create a rule for the camera to send real-time video when any of the sensors detects an anomaly in the house, such as smoke in the kitchen. Also, if you can’t get in touch with your parents, you can turn on the camera and make sure they are well and haven’t perhaps fallen and are unable to answer the phone.

Beyond panic buttons, smart home technology is also useful in providing a helping hand for those taking care of seniors. It does not only offer peace of mind for everyone involved, both the caregiver and the elderly person, but can also become a life-saver in situations when time becomes a life or death matter, such as in the case of a fall, injury or accident, where a quick response is essential. Smart homes are helping enhance the quality of life both for seniors and caregivers, helping seniors remain at home and stay independent for as long as possible.

Rafi Zauer is Head of Marketing at Essence, providers of intelligent end-to-end IoT platforms for service providers offering home security, automation and senior care services. http://www.essence-grp.com


How Safe is the IoT?

We look at the recent situation at Abbott, and get a comment from new kids on the block, Tridentify AB (www.tridentify.se) –  Sweden.

At a time when Abbott Laboratories have been the subject of a stinging criticism from the US FDA, for  failing to properly investigate and resolve risks related to its implanted heart devices, including cybersecurity threats and a battery malfunction linked to two patient deaths – it’s important to take a measured view, and ask; are all devices that contain a battery, and can send info  – likely to run into these same problems.

Not according to new Tracer developers,  Tridentify. Based in Stockholm and Gothenburg, their CIO Leif Sandvik.  It all depends on whether you have actual patient data. Simple tracking of info and pure functionality, should not be an issue. This is what he says and how Tridentify solve these aspects:

“It is correct that we use AES-128 for all communication in QTA Tracer System, but the most important is that we do not use any patient data in the system for the moment. This mean that we actually do “not have any” data to protect even if we do it.😬

If a battery should fail, the tracer will reset and the red LED will flash. If the battery is drained no LED will flash and according to the manual the product should be handled as expired.”

But Johan Snis,  former Abbott Marketing Manager and new Commercial Director at Tridentify – goes further:he says there will always be some element of risk – but this is manageable;

“I would say that secure data is an important topic when entering IoT or IoMT as med tech has their own abbrevation.
Hospitals was one of the last “industries” to internetify themselfes and still they are a bit behind in knowledge and technology, including security. But patientdata is now, in most countries, in digital format on databases accesible from interhospital networks. So if healthcare already has accepted that evolution they cannot void themselfs against IoT. And they shouldn’t, since this is the most prominent way to personalize healthcare and keeping patient at home or specialist clinichans on remote locations.

However, data security is important. All data transfered to and from QTA is done using AES-128, Advanced Encryption Standard. The encryption uses a 128 bit key and it gives 3,4×10^18 possible key combinations.
If we would use the fastest supercomputer in the world it would take it approx 1 billion billion years to crack the encryption. The universe is 13.75 billion years old as we speak.
If we assumes that every person on the earth has 10 computer each and all of them would be used to crack the encryption it would take 77,000,000,000,000,000,000,000,000 years.

So data transfer can be secure. The above argument doesn’t say that it cannot be broken but that it will be tough. On the other hand it is possible to break into a hospital, it is possible to disguise as a doctor and give poison to a patient. Paper journals are possible to steal and forge…and so on.

For me the discussion has to be open minded. Yes it is very important to have secure future system! On the otherhand, the system used today are not foolproof or “pentagon” secure.”



Focus on the Internet of Things

How IoT may be the worst of all options.

The idea that we can boil our kettle at home while flooring it down the motorway prior to arrival – has long been the stuff of geek dreams. It’s beauty is in its simple and home craft image, how nice and unthreatening is this. If IoT is all about kettles and making cups of tea, well, what’s wrong with that.
And it goes on, at a much deeper level, into how whole “cities” are now becoming Smart Cities. This is an energy conserved Utopia, at a corporate level, if you will, as opposed to a personal level. Whole new divisions are being created at some of the world’s leading IT Consulting houses, as to how they can deliver, using our love and total dependence on mobile and internet connectivity, a world where we are In Control – from anywhere.
In the UK and other parts of Europe, we can moderate our central heating using our mobile phone, and thus goes the argument, we can modify, ie, reduce, our heating bills, to cope with sudden sunny days and so forth.
My friend has a new car where, in the frozen climes she inhabits, – she can switch on the heated seats in her car some twenty minutes before she gets in. And whilst i am jealous and actually impressed, the question is however – do we actually want all this? Or just how useful and time and money saving, will all these facilities give us, or much as extra competences will be gained?
I ask this because for a start, I rarely change my central heating settings from one year to the next, let alone day by day. And judging from the number of times I receive rogue emails in one day, do I really want some central wifi being involved in my domestic life, however useful this might appear for the greater good? Because, if current life is anything to go by, if the Internet is involved, then our lives can be hacked.
We are not alone in voicing these shortcomings. Oren Dvoskin at Sasa Software says it like this:
“The IoT is definitely creating a buzz as a perceived weakness when relating to cyber security.  Attackers constantly look for the easiest way into organizations, and unprotected devices are a potential point of entry. The most common scenario is scanning the internet for devices with default (or no) security credentials.

This was the case with the massive DDoS attack on Dyn’s servers in October – millions of devices were hijacked, then controlled remotely.

Another concern is attacking equipment with outdated security measures, or legacy operating systems.  Sophisticated equipment, such as medical devices, often cannot be properly secured, due to manufacturer warranties.  It could potentially be a nightmare, with hackers demanding ransom when they’ve sabotaged a hospital’s ventilation system (or a patient’s pacemaker).

What can be done?

As always, it’s the basics.   Ensure that devices have updated security credentials, and when possible, that they receive ongoing updates.  Sensitive equipment, and equipment in sensitive organizations should never have unrestricted access to the internet. ”

And this includes you and I at home. The kettle controlled wifi to make our cup of tea, will also let intruders in by the front door. And that, is what I would call a nightmare.