How To Create The Better Hospital

We invite you to be part of this necessary discussion.

It is an acknowledged truth that the provision of healthcare, across all of our mature societies – has to change. There are too many issues, from provision of elderly services, to personalised ways of dealing with serious illness, and every issue in between – where conventional services are rapidly no longer fit for purpose. eHealth is all very well – but at some point, there is a need to deliver practical changes.

These changes will result in less hospital provision, and more community based healthcare, which will impact on costs, and also open new areas and market opportunities.

The question until now, has been ; “Well, practically speaking – what are we going to do about it – and are you ready for it”?

The upcoming HOSPITAL PLUS INNOVATION Conference, (www.hospitalplusinnovation.com) – is your Forum to meet with other practical vendors of answers, and purveyors of new services, and thought-leaders – to help define what are these new services that will carry healthcare provision forward . Taking place in Denmark, one of the leading areas of advanced healthcare provision, on the 10th/11th October, the Conference covers everything from new twists on current services, i.e., EHR, Theatre Management, Community Services – through to cutting edge Genomics, Personalised medicine.

HOSPITAL PLUS INNOVATION is a unique scenario that brings together for the first time, conventional hospital demands but with new and advanced ways of dealing with these.

This is an essential venue for you to be a part, if you are serious about your company role in this future. The List of Sponsors is already extensive and comprehensive, from all areas of public and corporate healthcare.

This Conference will help you shape your own roadmap, where you can learn from others who have complementary experience.

You have two choices; please register online at: http://hospitalplusinnovation.com. Or call Mr Bogi Eliason, Conference Thought Leader, on +45 3311 7176 or +45 60 82 62 26, to discuss a deeper involvement.

Technology for its own sake – Does not work.

We publish an essential Truth, kindly sent to us by Hope Pittard at the Ascom company in USA.  It reflects the misunderstanding of so many Hospitals, CIO’s etc, who put in place great technology – which in itself delivers no clinical benefit.  There are other factors that are far more important – as Hope describes:

When considering an investment in workflow and mobility technology, hospital leaders should consider three specific metrics. By understanding these metrics, they can select the technology that delivers a great ROI, including tangible improvements in staff and patient satisfaction:

  1. Workflow Efficiency
  • Efficient staff workflows help hospitals reduce pain points by eliminating workflow bottlenecks, reducing nurses’ steps and improving patient response times.
  1. Staffing Satisfaction
  • Right-sizing the staff: Tracking and documenting workflows and patient events in real-time can help managers make more informed staffing decisions.
  • Staff satisfaction (retention): Reducing staff turnover is a key objective for many hospital leaders – particularly given the high cost of turnover. Creating more efficient workflows improves staff satisfaction by enabling nurses to focus on what they are passionate about – spending time with patients at the bedside.
  1. Patient Satisfaction/HCAHPS Scores
  • HCAHPS scores from patient satisfaction surveys are tied closely to hospital reimbursement. By increasing efficiency, hospital leaders can reduce patient response times – a key criteria evaluated in patient satisfaction surveys.

Ascom are a leading US based ICT provider. You can contact them via their Pr people, on +1 919.459.6462

 

ISSUES AND COMPLEXITIES OF DATA MANAGEMENT IN THE FINANCIAL MARKET

We report on the latest success story from the IQPC company, and how to deliver a Conference that actually works.

Generally speaking – we are a polite society. True, we all have our moments, but again, generally speaking, if we have not the greatest meal at our chosen restaurant, then we will not give a hard time to the waiter. We will just not go back. Restaurants that develop a reputation for being reliable, always, somehow, delivering the ambience as well as the food – keep us coming back.

IQPC do not do restaurants. But they do have the “secret sauce”, the ambience from the moment you descend the stairs into the meetings areas, to the ease of engagement into groups of like minded professionals.

Because the fact is, if you are a strategic decision-maker in a financial market, these focussed events need to deliver; they are your one time to engage and share with your peers. And they need to get it right.

This latest IQPC Conference, at the Pestana Chelsea hotel just by the Thames, – in a whole series of their Data Analytics events , brought together some of the financial markets leading voices and contributors, from across the UK and Europe, who were relaxed enough to share and to receive, the do’s and don’ts of how to manage your data process in a complex world, that you will never get from browsing the marketing material of the vendor website.

This Conference was a sharing experience; vendors were not selling, they were explaining; delegates were listening and contributing. Topics ranged from the essentials of how to manage the data you actually have, which still remains the key issue for most corporates – through to the modern topics of Money Laundering, how to recognise it, bow to stop it.

But what was most insightful, was that the need of delegates had already moved on from GDPR as the sole topic of interest. As such, an IQPC Conference remains the benchmark of how to do business events that deliver.

We found the round-table break-outs the most insightful, not just from the commentaries and points made, but from the levelling of opportunity, the facility for everyone, from whatever level of knowledge to make a contribution, to be involved.

This was a Conference that was looking forward, a focussed two day event, that never lost sight of its objective, to give the Delegate the framework of information that they otherwise would not obtain.

Sure, IQPC don’t do restaurants. But they do great Take Aways.

How To Communicate with your Market

We take a moment to say why we started doing Video Interviews all those years ago…

It is one thing writing Editorial and Blog articles – and hoping that you as Readers will, – well, go read, if you will… But it is quite another maximising the time that we have in front of you as a reader, to ensure that you truly engage with us, and the points we are trying to make.

Everybody wants everyone to notice and read their material. But what we found all those years ago in Orlando USA – was that even six years ago when we started – there is just so much “content” out there, to read, that people no longer have the time to read.

We found that people prefer to engage, with other people.

In our Youtube video, we explain how this process works, why it is so important to focus on clear benefits, get to the point, – and why letting us write your material, but training you to deliver it, is natural and gets your customer attention.

Go visit; https://youtu.be/GKnFAiHHKaA.

Thanks for taking a few moments away, and for reading this small note.  Now back to work…..

Charity begins at home…

Good news, doesn’t sell newspapers. But there are times in life when we have just had it up to here with the incessant black and despairing Content that seems to populate our News channels.

At times like these, there are two options, reaching for the Gin bottle is one of them. The other, -which may well give you a more lasting satisfaction – is to bathe in some nice news, some nice human interest, the stories that do good for someone else.

Which is why we are publishing the request by Rory Clarke, Director at Rix, in Hull – to reach out to a local charity. Local charities rarely get the media coverage of their national cousins. But their needs are as acute. And you never know, you might be one of the people they help, in years to come. This is what Rory says;

“Hello, I’ve started fundraising for Child Dynamix . I’m running the Hull 10k to raise money for Child Dynamix who are a brilliant local charity providing care and support to young people growing up in some of the least affluent parts of Hull. For some people in these areas this support can be life changing Please sponsor me. Here is a link to my page http://www.justgiving.com/Rory-Clarke”

Best Regards
Rory

Rory Clarke
Director
J R Rix & Sons Ltd’

 

 

Brexit and your Business

We look at the latest numbers from the ONS and see what it means for your business.

The recent figures from the UK based Office for National Statistics (ONS) – says two things. They  are interesting because they show that; – first, whilst we have persuaded it would appear, less EU residents to come base their life in the UK – it is the EU newcomers and residents who have come and who do come, who are the most work hungry and already have jobs.  It is the Non-EU visitors, who are the most likely to come as a family, and then “look for work”.

The importance is that Brexit was based on a fear of immigration. but as the following example will show – we have succeeded only in turing away those residents who are actually contributing to our own UK economy – and in doing so, we have marginalised ourselves in the UK.

I saw this only this week, in an NHS Clinic, where I was fortunate to have surgery;  the majority of nurses, surgeons, Consultants, etc – were European. The quality of care was second to none.  But individually, they spoke to me with a sense of sadness – they loved the tolerance and relaxed and positive attitude of our society.

This resonates with meetings I had just last week – in international Conferences in Sweden, and in France – where separately, but by happenstance – senior delegates and vendors said to me:

“Look – we have been serious about entering the UK and building a new business there – but we no longer believe that YOU are serious”.

The impression we are giving as UK businesses, is that we do not value the people, and therefore we do not value the market – in Europe.

The question is – how to stop that?

The answer is one of face/face meetings.  We find that “showing seriousness” means getting on a plane. We have never lost a deal because we were, or were not, part of some political club.  But we have indeed lost deals, by not bothering to reach out to our international customers – who do seem more than willing to work with us.

 

Is the EHR in Terminal Decline?

We ask the question that nobody wants to admit..

When the slides failed during Mahad Huniche’s erudite address on the personalisation of healthcare at the recent HIMSS eHealth Europe Conference – he did what every speaker should do.  He ad-libbed, and carried on.  And in doing so – he said two things that were seismic in their importance.

The first – that we are entering an era of disruptive clinical IT – everybody “got”.  The second – that healthcare will now be driven by you and I as “consumers”, and as such, will be governed by eCommerce technology, rather than clinical technology – nobody got.

Whether we like it or not, the wearable technology that is ever more prevalent, will be the source of our own health data – and it will be transmitted, in real time, to wherever we want to send it – i.e., to places where they can monitor this and do something about it.  In short what this means is a reversal of the current necessity of a/having to travel to a place called a hospital;  and b/ having to use monolithic IT called “EHR Solutions” – to manage said information. It also means that the driver of future health improvements will be you and I, as we will insist that our healthcare givers can monitor us remotely; and that the hospital importance of people like CIOs etc, will fade into one of support. We just don’t need it any more.

This will do two things;  first, at a General Doctor level, fewer people will need to see their local GP – he will already know their info; this means that the GP (according to one that was discussing this with me on the plane recently) – can now spend as much time as they wish, sorting out the patients who are truly sick, as opposed to those who just “think”  they are.  It means less people coming into the A&E areas of hospitals (for the above same reason). And more important – less people requiring on demand beds in hospitals.  Our doctors will be able to tell us straightaway, remotely, if we need to be admitted as such.

The interesting point about all this – is that it;’s not like this technology is not available already,  Even places such as Turkey have their own regional connected patient record App, that will be the platform for the sort of enhanced personalisation we describe above – and this explains why Steve Leiber, CEO of HIMSS was already on a plane to Turkey even before the applause had died down from his opening Conference keynote speech.

The other interesting point, is that this consumer driven change – flies in the face of existing Hospital wisdom, who are continuing to invest in ever larger and all embracing “big patient record systems” – that will both be too cumbersome to give any actual clinical benefit, and too inflexible to cope with the personalisation that is not just required by the mobile wearable world we are all embracing, but by even now, some of the key modules that need to be stand alone in their own right – Theatre Management is a good example – if they are to cope with how individual communities want their healthcare.

What is worse – is that very few “communities”  are geared up at a bureaucratic level – to handle this. When we talked to several Kommuns in Scandinavia recently, their assessment was that it will be at least twelve months before they could look at a “Procurement” to put in place relevant services.

The result – is that not only will you and I start to define our own healthcare needs – but that we will go to places called Supermarkets, to obtain this.  The ICA supermarket  in Scandinavia is deep in expansion of its Apotek chain of walk in healthcare shops.  It can only be a matter of time before those services expand.

How so?

Because retail and supermarkets are the bedrock of eCommerce. And the very technology that drives the analysis of every purchase that you and I make in a store, is already being used to calculate the personalisation of Genomes and Genomics, as well as manage the health data wirelessly sent, all the time from yours and my Apple Watch.

Which brings me back to Mahad and his unfortunate slides. Sometimes you need to get to the horses mouth, the deeper vision. Who needs powerpoint anyway?

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