Does Social Media work?

We discuss the corporate focus on “digital”, and ask the unthinkable – does Social Media actually work any longer?

it started as a way for corporates to engage better, with their prospects and customers. What was obvious was that the classic CEO-style of interview – was not getting traction – and we felt that there needed to be a more engaging style of delivery.

Better still – if we can add some completely different and disruptive elements, to get attention – hence the use of the music setting in the Interview here. Sitting at the grand piano is a great way to chat to people, who get comfy snuggled in the curve of the piano itself. The above Interview is the first of a series we are doing, called “Podcasts around the Piano”, for that reason.

And so we talk. We “chat” about social media. Have we reached a tipping point? In the same way that Conferences and Trade Fairs that focus on the fact that their delegates and/or vendors are “digital” – well the reaction now is “so what?”

Of the four latest Healthcare Conferences in London that we ourselves have covered in the last few weeks alone – the most engaging – were the ones that did not sell technology, but talked about a specific clinical benefit.

What we have found over the last 12 monads, is that the rush to meet face/face has not diminished in its appeal. That face/face selling is still seen as the key to closing. And that online interaction, whilst expedient – is still what it always was – simply that. Simply expedient.

So we are asking the question; like in all things in life, and as Irina says in her video here – she does prefer going shopping in a place called a High Street.

Is it time to rethink our strategies of how we engage with our market, and that social media might need to become social awareness?

Why is friendship so difficult?

We look at why do your European friends desert you when you need them most?

There’s this girl I know, she found me on Facebook. I don’t know why. She invites me to be her « friend ». I don’t have a problem with that, so sure, I say, why not. Who are you? Tell you what, (I say) – give me your phone number and we can have a chat.

“No, sorry, (she says) – I only give my number to my friends.“

My colleague in Vilnius Lithuania, is connected. A very smart guy. He calls me and says, « you know what I am hearing Richard? The rumours here are that the local EU people are aiming to make it as hard as possible for the UK to leave the EU with anything much – a sort of deterrent to stop any other countries from following suit. ».

This is not alas the first time we have heard these stories. So, at a time when British troops and planes are currently defending the space of all of the Baltic States – and are committed to continue – what is it about friendship that can be so one-sided? True friendship is a rare thing.

The problem is this. If your « friends » do not support you when you are down – and the UK is in a « down » place at the moment – then what was the point of the relationship in the first place? And it is self perpetuating, because it means that for people like me – who voted absolutely to Remain in our fateful Referendum, and who was not taken in by the lies and total myopia of our Leave cousins – I am now – dare I say these awful words, wash your mouth out Richard – thinking; hey, maybe we are indeed better off out of this Club. They can keep their ball. We don’t want to play any more.

And then you start to think.

The UK culture is at its best when we are in a tight spot. We are an island mentality. Somehow or other, against all the odds (goes the romantic story…)… we somehow survive and keep the home fires burning. We love it when life is unfair. It offends our innate tolerance and sense of fairplay. You don’t need any more motivation that this.

And for sure, the good people of Scotland have already worked out they will sell gallons more whisky if they don’t have to abide by EU rules. And down in Devon/Cornwall, our fishermen and farmers are similarly upbeat. Somehow or other, we have generated a revenue stream that provides for all of us, with quality of life, and that remains a Mecca for immigrants who prefer to set up camp at Calais rather than stop en route a Lille or the tech hubs of Valenciennes nearby.

Which makes me suggest that the guys who do the currency exchange forecasts etc, have got it rather wrong. Now is a great time to invest in the UK, as this is the very time we take off our jacket and actually do some work.

But it is also a strategic time for the colleagues of the EU to reconsider their approach. Your « friend » will have a much bigger chance of coming back, in prodigal son style, if you support them when they leave. And make no mistake, the EU needs Uk money for its grandiose schemes. In the same way that you and I will never shop again at the store that refuses us a refund – so at the end of a hostile Brexit, there is fat chance of us ever wanting to to get back into a relationship with these robbers who have stolen our ball.

That would be a pity for all of us – but then again, it might not. True friendship is a rare thing. In the words of that great Corrs song – Maybe we never liked them anyway.

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